Frequently Asked Questions

No referral is required. Contact our team to discuss your situation and arrange an initial consultation.

Call 604-428-1991 to arrange an initial consultation with Dr. Lemmo. Our new-patient information explains the intake form and health records to prepare before your appointment.

We understand that time matters in cancer care and work to accommodate patients as promptly as possible. Call our office to discuss your circumstances and current appointment availability.

Telephone and virtual consultations are available for people who cannot travel because of their health or distance. Contact our team to discuss the options for your situation and location. Please complete your intake form and provide relevant health records before the appointment.

We sometimes see people with other chronic health conditions and also support caregivers and family members of patients living with cancer. Call us to discuss whether the clinic is a suitable fit for your needs, or explore our health support services.

Please allow at least one hour for your initial consultation and evaluation. You will discuss your diagnosis, health history, current care and goals with Dr. Lemmo. This helps shape an individualized plan, which may include further assessment or testing when indicated. Your questions are an important part of the conversation.

Complete your intake form and gather relevant lab results, scans and oncology reports. Write down your main questions and your current treatments, medications and supplements. Our new-patient page explains how to prepare, and the clinic can confirm which records are needed.

We welcome patients from across Canada and internationally. Contact us before making travel arrangements so we can discuss appointment planning and any special arrangements. Possible weekend services must be confirmed directly with the clinic. Our travelling to the clinic page includes information about the area.

Please call 604-428-1991 if you need to change your appointment. Our financial policy requires at least 24 hours’ notice for cancellations and describes the charge for a missed visit. You can review the policy in the patient intake information.

Your diagnosis, health history, current treatments and personal goals guide the conversation. Dr. Lemmo will discuss the approaches that may be relevant to your situation and any assessment needed. Read more about our approach to integrative cancer care.

Yes. Dr. Lemmo works with other healthcare professionals, including oncologists, surgeons, medical doctors, pharmacists, naturopathic physicians and other practitioners. Tell us who is involved in your care so collaboration can be discussed as part of your plan.

Please raise those questions with Dr. Lemmo and your treating team so the proposed plan, evidence and possible interactions can be discussed together. Ask the healthcare professional to call our office directly at 604-428-1991. Telephone discussion is preferred to email or letters for clinical concerns. You can also arrange an in-person visit to review your questions and the next steps.

Yes. Reports can be prepared at a patient’s request for other healthcare professionals. Contact our office to explain what is needed and who should receive it.

Our emotional support page introduces Samira’s individual mentorship and provides her contact details. Visit the page to learn about the support offered and contact her directly to discuss whether it suits your needs.

Explore Dr. Lemmo’s video library and the studies linked on our treatment pages. These resources can help you identify topics and questions to discuss with your care team. You do not need to have every answer before contacting us.

Open the patient intake page or use the guided form on the new-patient page. Your identity and contact details, practice acknowledgment, full name, electronic signatures and signing dates are required. Health and background questions are optional. Share the information you can, review the practice information and add any supporting records before submitting.

Yes. An optional fillable PDF is available on the new-patient page. After submitting online, look for the completed PDF download and save a copy for your records. Contact the clinic if you need help completing or submitting your form.

You can attach supporting records to the online intake form. If the clinic needs to request records on your behalf, contact our team for instructions and ask which documents are needed. Please do not send medical records through the general enquiry form.

Use the patient refill request form to list the supplements, pills or other clinic products you need, including their strength if known and the quantity requested. Our team will call to confirm the items, shipping and payment before finalizing your order.

LEMMO Integrated Cancer Care is at Suite 205, 3900 Hastings Street, Burnaby, BC V5C 6C1. Visit our location and directions page for the map and travel information.

Street parking and underground parking options are available. Underground access is from Pender Street, using buzzer code 0205. Elevator access is also available. Hastings Street has weekday parking restrictions, so please review the parking and elevator instructions before your visit.

Some extended health plans cover all or part of naturopathic services. Check your individual coverage and limits with your insurer. We provide receipts, and direct billing is available; ask our staff how it applies to your plan. The patient intake information includes our financial policy. Please confirm current fees with the clinic before your visit.

Call 604-428-1991 or visit our contact page for general enquiries. Regular hours are Monday to Friday, 9 a.m. to 5 p.m. The clinic is closed on Saturdays and Sundays. Any special arrangements should be confirmed directly with our team.

Call 911 or go to the nearest hospital. Do not wait for a response to an online enquiry.